Safety, explained plainly

• Account created: you signed up and confirmed your email.
• Profile reviewed: before anyone sees a profile, the member confirms their phone number and takes a selfie doing a pose we choose. A person compares it with their photos and reads the profile against our guidelines, usually within a day. This shows a real person is behind it. It isn't proof of intentions, and we never say it is.
• ID checked: an optional check with a specialist ID provider. We never see or keep the document, only whether it passed and whether the birth date fits the profile. In this demo it's simulated.

• Photo privacy: show it to matches, blur it until you both say haanji, or keep it private until you share it
• Life-stage privacy: share marital history and children openly, after you connect, or only on your biodata
• Pause matching or go incognito any time
• End an introduction without explaining, block, or report from any profile or chat
• Invite a family member as a chaperone, only if the other person agrees too
• Video call or swap Instagram from the chat, only once you both agree. Turn video calls off again whenever you like

No website can stop screenshots, including during a video call. If that matters to you, blur your photo, keep it private, or keep your camera off.

• Nobody can video call you out of the blue. One of you asks, the other agrees, and only then can either of you call.
• Calls go straight between your two devices and are never recorded. We only keep when a call happened and how long it lasted.
• You can answer with your camera off, mute, or end the call at any time, and report from the call screen.
• Afterwards, you each privately say whether they looked like their photos. If they didn't, report them and a moderator will look.

Harassment, threats, explicit or sexual messages or behaviour on a video call, pressure for photos, scams, fake profiles and anyone under 18 lead to a permanent ban. The profile and messages are deleted, and the email can't be used to sign up again. Confirmed abuse isn't appealable.

• Stop replying. You never owe anyone a reply or an explanation.
• Report and block from the chat menu. Your chat is attached to the report automatically, so you don't need screenshots.
• Don't share identifying details like your full name, workplace, address or number until you're ready. Haanji warns you if they come up early in an introduction.
• Nobody can message you unless you both said haanji, and nobody can send you hookup messages or ask for photos here.
• If you're in danger, contact your local emergency number first.

• Reports go to a moderator. The person isn't told who reported them.
• If two different members report the same person, their profile is hidden from matching until a moderator decides.
• When you report from a chat, the moderator can read the recent messages in that chat to check what happened. Moderators can't browse private chats otherwise, and every look is logged.

• Take your time. A good match won't rush you to WhatsApp or Instagram.
• Meet in a busy public place, tell a friend or family member where you'll be, and arrange your own travel.
• Be wary of anyone who won't video call, has a story that keeps changing, or talks about money, visas or investments. You can video call right in the chat once you both agree.